Sunday, September 22, 2019
Saturday, September 21, 2019
wipe that damn smug smirk off your face, Renault
anecdotally, another account of Renault's customer experience at the point of maintenance
after I graded the first service shop experience on their regular post service follow up via Phonecon and website feedback, the Renault's main distributor muddied the waters in their lousy piece of politely underpinned but robotized counter gospel effort making me believe that in their eyes - customer is never right i must guess with a goal to embarrass myself and let it go. talking about adding an insult to an injury and i call a bull crap. why does it appear to me Renault is all like here today and gone tomorrow while it is obvious i will keep coming around as long as i own this vehicle? of course, if I had money, I would have been going for a range rover over Renault at any time just for the chance of the like service neglect, but may be so in my next life – hell yeah. who the heck knows ? the only certain thing is - Renault itself will never correct this problem (i may now say they in some way created).
first off, Renault is my first invaluable
tool of choice when casting mind back to 1876 trying to imagine the new fateful
experience that closely matches 7th Cav Reg engagement on the Greasy
Grass. driving Renault sucks you into a feeling of becoming equal to G.A. Custer
riding on the back of Victory. even more so it makes me feel like Im in actual tactical
contact with the Indians - reincarnated, though - all over bluffy Belgrade, Serbia.
it is my pipe dream I can afford with a car like Renault. when Im driving it feels
as if my genius is setting up an offensive operation – enacting to everyone behind
to ‘follow my leader’, or making them committed if they are hostile, so that they
could either crap or go blind. in Renault you can relive a running fight though
I have never progressed at speed nor fired. heck, in it, you can even bring your old
lady to an altar, if you are lucky to find one locally. this amazing car will make you
thrive on assuming many happyfaced assumptions. then when Im back home from all the real serbian
brouhaha and glory hunting coupled with overwhelming dynamics, imagined
curtains of black powder gunsmoke and clouds of raised dust on the streets - on
youtube I see the likes of Harald Baldr for whom Im certain to be a 20th
cent. reincarnation of an officer (1st or 2nd Lt.) or a trooper
from one of the three companies (C, I, L) that were overrun on Calhoun Ridge. everyday
so I’m fully occupied reliving a number of my interests. the LBH stuff for
example, for me the coincidence markings pointing in that direction are set all
over the place. for instance, them being Indian counting coups in the form of locals (acting as NAs) leaving
marks (spit, pukes, scratches, dents) on my vehicle, and so on. I have been
advised by the Higher Force to always remember. however - things happen and not
to facilitate access to more exotic locations around Serbia or elsewhere. it all boils down to how drivable my car is post Renault's maintenance procedure for some long distance rides and what amount of fun i find in driving it now ? let
me advise.
following up on my Renaults service complaint I never claimed that I took sick to my stomach from the exhaust smelling stench coming out from the vents. I was feeling something and went then to another officially authorized service to crosscheck what (if anything) may have gone wrong with installation of air filters in the first place and instead of a drift toward a conclusion, the small problem escalated from there on, in so much, now I can really feel something like presence of exhaust fumes coming in at all times. went again to Renault for a nasty surprise when i was really hoping that they will DO the right thing and not the wrong thing right. as if someone opened a can of dumb-ass around the service area or now i may even suspect a negligence, ill-advisement or malicious deliberation in their flawed servicing act. assuming this was a corollary, what was i to expect?! to shed some light, imo, to escape problem culmination with Renault vehicles it seems you should never complain to Renault - post service - as when you are dealing with these guys crying wolf in their opinion you'll end up paying for it in Spades. encore! something worse off will surely happen. so pull up your big boy pants and abort all complaints for all complaining efforts will be for naught. and there ant no room for the hard drilling either. retire these options / thoughts too. it is too bad as in Europe it is my favorite car make, but the service sucks big-time, even though in the second maintenance stop they were fluffy flowery nice serving coffee a couple of times, still the bitterness stands, as the exhaust fumes / burning dust problem in the cabin is now pointedly evident, not just sketchy anymore. i know how it was to drive my car before the Renaults service experience and it was with free mind. now my mind is constantly engaged at this problem they created somehow. after I graded the first service shop experience on their regular post service follow up via Phonecon and website feedback, the Renault's main distributor muddied the waters in their lousy piece of politely underpinned but robotized counter gospel effort making me believe that in their eyes - customer is never right i must guess with a goal to embarrass myself and let it go. talking about adding an insult to an injury and i call a bull crap. why does it appear to me Renault is all like here today and gone tomorrow while it is obvious i will keep coming around as long as i own this vehicle? of course, if I had money, I would have been going for a range rover over Renault at any time just for the chance of the like service neglect, but may be so in my next life – hell yeah. who the heck knows ? the only certain thing is - Renault itself will never correct this problem (i may now say they in some way created).
Thursday, September 05, 2019
not cutting a slack; Renault is definitely not cutting me one.
the only part i liked:
while there, service manager was on
ego trip and arrogant as arrogant can be, I noted he was all over those he felt
were more important than myself. all my time there went in one ominous expectation
as if I was awaiting some doom and something regretful to happen. even though the conjecture
is a speculation, it is my gut feeling. I felt like they were going to sabotage
me but I just did not know how and which part of vehicle will be of interest
and in question. I felt like Custer in close proximity of Oglala Sioux doing
him a favor in hell. I felt like having to leave my underaged child in charge
of some pedophiles. I can make the like comparisons until tomorrow. it appears
as if the car interior now reeks of something smelly and heavy esp. in trunk
area and when I put a blower on the odor coming out of vents is heavy as well. I wonder if they
messed up new air filters I paid for.
at one point the service guy
passed by carrying parts and I did not see the usual oil filter box so I requested
to see the new filter which put manager into a defensive mode, he did not
manage the situation well but instead went insincerely emotional, raising voice in the service area questioning
my trust in front of many service people. I really did not know how the new oil
filters look like and I just
learned there they are much different than what they used to be, at least in Renaults.
but this came with a cost. following that episode, even if they did not plan on
executing something ahead of it, I was positive that some retaliation took
place esp. - as an indicator - when the manager misspelled my last name to sound odd, which I felt was on purpose.
I really like Renault vehicles
but I am more afraid than hesitant to go to any authorized Renaults service I know.
imagine you have an exceptional watch that no one services anymore spare a few
guys that truly hate your guts. waiting on during Renault servicing is like
being sentenced to die, and the service time runs hard like the last hour
before your head is sliced off on guillotine. a one very troubled and murky
experience. I once witnessed (as a customer) a newbie frame maker was utilizing a scalpel cutting an
original work of art - oil on board, reducing actual size by chipping off its edge - to fit into the frame he had poorly cut and assembled because he did not take the correct
measures beforehand. of course, the owner did not find out and this is the frame
making business I do not go to any longer. it is the same ballpark the Renault servicing
game reminds me of. it sends chills that I receive. you have something dear and
you give it away to those that may do things because they do not like you in
the first place. so you are left in the suspense mode, and if you really like
Renault like I do, you will worry all your life, if anything happened. if you
have a daughter you may eventually find out if pedophile did something through
examination of her vagina, but with the male child, the things may not be that
transparent. all I know the feeling of uneasiness will not easily fade away. I feel
mind raped somehow. much more time left to worry. and the heavy heavy stinker is there to deal with, auch.
furthermore, Renault AK Kompresor car service was adding up this loose oil from unbranded canister.
without a mounted camera i would not have been able to see what was going on since, according to Kompresor, Renault strictly forbids customers to oversee the servicing procedure. customers cannot even look at the car while being done.
as loose unbranded oil was poured in, other Renault service men were chanting in the background: "this ant gonna look good, he can complain all he wants but this ant gonna look good."
it is scary.
when i finally got the car back it took me three wet napkins to clean up a dirty gear knob for mechanical dirt was all over it. i took these photos there :
however, my fear has been that the chant went about me complaining about something else, something that i cannot see, not the trivial thing like dirty gear knob, which could have been just a cherry on top of the icing on Renault's servicing cake.
without a mounted camera i would not have been able to see what was going on since, according to Kompresor, Renault strictly forbids customers to oversee the servicing procedure. customers cannot even look at the car while being done.
as loose unbranded oil was poured in, other Renault service men were chanting in the background: "this ant gonna look good, he can complain all he wants but this ant gonna look good."
it is scary.
when i finally got the car back it took me three wet napkins to clean up a dirty gear knob for mechanical dirt was all over it. i took these photos there :
however, my fear has been that the chant went about me complaining about something else, something that i cannot see, not the trivial thing like dirty gear knob, which could have been just a cherry on top of the icing on Renault's servicing cake.